A Trip to the World of Fantasy (Con), and a Free KALI!

I know, I know, worst blogger ever. I used to be good at this stuff, I swear. But now there's something to tell:

ITEM! Tomorrow I leave for Toronto Canada and at 4:30pm I'll be reading from my books at WORLD FANTASY CON! If you want to hear my voice read my words, then you should come. Of course, it helps to have paid $200 to be a "member" of WFC, but hey. 

ITEM! Tomorrow and through Saturday, KALI: THE GHOSTING OF SEPULCHER BAY is free. That's right, just like I did a couple months ago to coincide with the WorldCon show in Chicago, I'm giving KALI away during WFC. Mostly though, it won't be con-goers grabbing it, but people on the Internets who see the link and like YA ghost stories. So, if you're so inclined, spread the word. I'll be your biggest fan. 

ITEM! My other book, BETA TEST, is still only 99 cents on Amazon Kindle. But for how long?? I dunno. Seriously, no idea. 

ITEM! I need to go to sleep. I gotta drive to Canada tomorrow. Glad I was able to get the safe open and get my passport out. 

An Open Letter to US Airways about Customer Service @USAirways

US Airways, I don't have much choice but to fly with you... you're one of the two airlines that flies out of my local airport, and I like to support it, plus I am cheap and hate to pay for parking in other cities.

All that said, while I acknowledge that airlines are easy targets these days...we should have a chat about customer service. Let's use my own experience as an example.

Take, for instance, yesterday, Sunday August 21st. I started my day leaving Reno. I dutifully checked my not-very-large suitcase when I got my boarding pass, and did not once complain that you charged me an extra $25 for the privilege of having my luggage accompany me in your cargo holds. I know airlines have it tough. Like I said, I'm lazy and don't want to drag the suit case through four airports and drop it on people's heads when I try to get it in the overhead.

So when the plane is not even boarding and the worker at the gate for flight 521 from Reno to Phoenix starts checking bags FOR FREE (because a computer told him there might not be room for them all), I'm a little pissed.

Fast forward several hours...